Last updated: June 2, 2026
Overview
AI Help Explained is an independent educational website published by WRS Web Solutions Inc., a company based in Ontario, Canada. The site is written for a general international English-language audience, with many readers likely coming from Canada, the United States, and other English-speaking countries.
This privacy policy explains, in plain English, how this website handles common privacy matters such as server logs, cookies, advertising, contact information, third-party links, and user-submitted inquiries.
AI Help Explained does not require readers to create accounts, does not operate public comments, and does not provide a member login area. The site is mainly a static educational publishing website.
Important AI support boundary
AI Help Explained is not an official support service, help desk, customer-service portal, or account-support channel for any AI provider, including OpenAI, ChatGPT, Google Gemini, Microsoft Copilot, Anthropic Claude, Meta AI, image-generation tools, or other third-party AI services.
We cannot access, reset, review, troubleshoot, or fix AI accounts, subscriptions, billing issues, prompts, chat histories, generated images, blocked requests, deleted content, API accounts, or tool-specific error messages. For account, subscription, billing, product bug, or service-specific support, contact the relevant AI provider directly.
Information collected automatically
Like most websites, this site and its hosting systems may automatically record basic technical information when a page is requested. This may include information such as your IP address, browser type, device type, referring page, requested URL, date, time, and basic technical details needed to deliver the page.
This information may be used for ordinary website operations, security monitoring, troubleshooting, performance review, spam prevention, error diagnosis, and understanding how the website is being accessed.
Cookies and similar technologies
Cookies are small files or identifiers that may be stored on a device by a website, browser, advertising service, analytics service, or other third-party technology provider. Similar technologies may also be used for security, measurement, advertising, or site functionality.
AI Help Explained may use cookies or similar technologies directly or through third-party services used on the site. These technologies may help operate the site, remember browser choices where applicable, prevent abuse, measure ad performance, limit how often an ad is shown, or support advertising and analytics functions.
You can usually control cookies through your browser settings. Blocking cookies may affect how some websites or advertising choices work.
Advertising and Google AdSense
This site may use Google AdSense advertising. Third-party vendors, including Google, may use cookies or similar technologies to serve ads based on a user's prior visits to this website or other websites.
Google's use of advertising cookies enables Google and its partners to serve ads to users based on their visit to this site and/or other sites on the Internet. Ads may be personalized or non-personalized depending on factors such as user settings, location, consent choices where applicable, the page being viewed, and advertising-system rules.
Users may manage or opt out of personalized advertising through Google advertising settings, including Google's My Ad Center and related Google ad settings pages. Users may also learn about opting out of some third-party vendors' uses of cookies for personalized advertising through industry opt-out resources such as AboutAds.info, where available.
Even when ads are not personalized, cookies or similar technologies may still be used for purposes such as frequency capping, aggregated reporting, fraud prevention, security, and ad-performance measurement.
Where consent is required by applicable law, such as in certain regions including the European Economic Area, the United Kingdom, or Switzerland, advertising cookies and related choices may be subject to consent prompts, vendor controls, browser settings, or advertising-provider settings.
AI Help Explained does not place fake ad boxes, ask users to click ads, label ads as site navigation, or present ads as official AI support links.
Analytics and measurement
This site may use basic analytics, advertising measurement, hosting statistics, log review, or similar tools to understand page performance, detect technical problems, and improve the website. These tools may use cookies, server logs, aggregated reporting, or similar technologies.
Analytics and measurement information is used to understand site performance and reader behaviour at a general level. It is not used to provide individual AI support or to review a reader's private AI conversations.
Contact information
If you contact WRS Web Solutions Inc. about this website, the information you provide may be used to read, route, manage, and respond to your inquiry. This may include your name, email address, message content, technical details included in your message, and ordinary support-ticket metadata.
Contact is intended for website-related matters such as corrections, broken links, accessibility issues, copyright or privacy concerns, editorial questions, and business inquiries. It is not intended for personal AI troubleshooting, account recovery, prompt review, billing support, or private AI-content review.
Please do not send private prompts, AI chat logs, account details, passwords, API keys, billing information, school records, work records, medical information, legal documents, financial records, private screenshots, or other sensitive personal information.
User-submitted examples and screenshots
AI Help Explained does not need readers to submit private AI conversations or screenshots in order to use the site. If you choose to contact WRS, you are responsible for avoiding unnecessary personal, confidential, copyrighted, or sensitive information in your message.
We may decline to review, answer, store, or act on messages that appear to contain private AI account data, sensitive personal information, confidential records, unsafe requests, or requests for direct support with a third-party AI product.
Children and minors
This site is intended for a general audience and is not directed to children under 13. We do not knowingly request personal information from children under 13.
Minors should use AI tools with appropriate parent, guardian, teacher, or responsible adult guidance. This website provides general educational explanations and does not replace the rules, policies, supervision, or age requirements of any AI provider, school, workplace, parent, guardian, or jurisdiction.
International readers
AI Help Explained may be viewed by readers in multiple countries. Because WRS Web Solutions Inc. is based in Canada, information connected with this website may be processed in Canada or in other locations where hosting, advertising, analytics, email, ticketing, or technology providers operate.
Privacy rights and choices can vary by country, state, province, or region. Depending on where you live, you may have rights related to access, correction, deletion, objection, consent withdrawal, or limits on certain uses of personal information. Requests related to this website may be made through the Contact page. (That said, generally speaking, our company does not intentionally collect such data for it's own use, though Google Ads might.)
Any Help Desk Support Ticket you open will retain any contact information you provide for the life of that ticket - which is not intended to be 'long term'. Website support (NOT AI Issues Support) is available (by ticket/email) in the English and French languages, other languages will be replied to as best we are able, using third party translation software. (Phone support for this website should not be expected.)
How information may be used
Information connected with this website may be used to:
- operate, maintain, and secure the website;
- deliver pages and related website files;
- monitor technical performance and diagnose errors;
- respond to website-related inquiries;
- manage corrections, copyright, privacy, accessibility, or editorial concerns;
- serve, measure, and improve advertising where applicable;
- protect the site from abuse, spam, scraping, security threats, or misuse;
- comply with legal, accounting, security, or business obligations where applicable.
When information may be shared
Information may be processed or made available to service providers that help operate the website, such as hosting providers, security services, advertising vendors, analytics or measurement services, email providers, ticketing systems, or other technical providers.
Information may also be disclosed if required to comply with law, protect the rights or security of WRS Web Solutions Inc., respond to legal process, investigate abuse, prevent harm, or maintain the operation and integrity of the website.
WRS Web Solutions Inc. does not directly sell personal contact information submitted through website inquiries. Advertising vendors may use cookies or similar technologies as described in the Advertising and Google AdSense section above.
Third-party links and services
This website may link to related WRS websites, official resources, AI-provider documentation, Google services, browser settings pages, industry opt-out resources, or other third-party websites. Third-party websites and services have their own privacy practices, terms, cookies, and data-handling rules.
A link from AI Help Explained does not mean that WRS controls the linked website or is responsible for that third party's privacy practices.
Data retention
Server logs, security records, analytics data, advertising records, and contact records may be retained for different periods depending on operational, security, legal, accounting, and business needs. Records may be deleted, anonymized, aggregated, or retained where appropriate.
Messages sent to WRS may be kept as part of ordinary business records, especially where they relate to corrections, editorial concerns, privacy issues, copyright issues, accessibility, security, legal matters, or business inquiries.
Security
WRS Web Solutions Inc. uses reasonable administrative and technical practices to operate and maintain this website. However, no website, hosting system, email system, ticketing system, advertising system, or Internet transmission is perfectly secure.
Readers should avoid sending sensitive information through ordinary website contact channels.
Your choices
Depending on your device, browser, location, and the services involved, you may have choices such as:
- using browser settings to block, delete, or limit cookies;
- using Google advertising controls to manage personalized advertising;
- using industry opt-out resources where available;
- using device-level privacy or advertising settings;
- not sending sensitive information through website contact channels;
- contacting WRS about privacy concerns related to this website.
Changes to this policy
This privacy policy may be updated from time to time to reflect changes in the website, advertising practices, legal requirements, third-party services, or WRS publishing operations. The updated version will be posted on this page with a revised update date.
Contact
For privacy concerns related to AI Help Explained, use the contact information on the Contact page.
For privacy, account, billing, subscription, prompt, chat-history, or generated-content issues related to a specific AI product, contact that AI provider directly. AI Help Explained cannot access or manage third-party AI accounts.